Meet the Team
The Official Tourism Marketing Agency for Broward County, Florida
The GFLCVB team is ready, willing and able to serve you. We can help you plan your vacation or your meeting. From your initial inquiry to dining and entertainment recommendations to the plane ride home, our experienced and professional staff is your concierge to the community.
For people with disabilities, communication aids or services are provided upon request at 954-765-4466 or gflcvb@broward.org
Our offices are located at 100 East Broward Boulevard, Suite 200 Fort Lauderdale, Florida 33301 954-765-4466 • Fax: 954-765-4467
For a free vacation planning kit call 800-22-SUNNY.
Directions to our offices: The GFLCVB office is located at 100 E. Broward Blvd, in a two-story building, and directly west of the Corporate Center building. The GFLCVB office entrance is located on the east side of the building, between Broward Blvd and SE 1st St, parallel to the BBT Bank drive-through. Metered parking is available on SE 1st St or directly across the street in the City Park Mall Garage.
mission
Created by the Board of Broward County Commissioners in 1987, the Greater Fort Lauderdale Convention & Visitors Bureau (GFLCVB) is a governmental agency funded by a portion of the five percent (as of July 1, 1996) tax on hotel rooms. The 38-member staff of the GFLCVB promotes the Greater Fort Lauderdale area as a premier year-round leisure and meeting destination.
Senior Executive Team | |
 | Nicki E. Grossman president and ceo 954-765-4466 |
 | Carlos Molinet senior vice president 954-767-2469 |
 | Pati Hachmann assistant to the president 954-767-2453 |
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Marketing CommunicationsThe Marketing Communications Division arranges media tours, distributes news releases and creates a range of publications including the Vacation Playbook, Visitors Map, Urban Guide, Superior Small Lodging Directory, Meetings Guide, CVBuzz e-newsletter, plus an extensive audio visual library. The department oversees all interactive marketing, including the sunny.org website and apps, and is responsible for the creation, production and placement of the destination's tourism advertising. The department also handles community outreach emphasizing the importance of Broward's hospitality industry. | |
 | Francine Mason vice president 954-765-4466 |
 | Jessica Savage media relations director 954-767-2444 |
 | Stacie Faulds creative director 954-767-2443 |
 | Kim Canter marketing communications manager 954-767-2445 |
 | Carol Cardinale receptionist 954-765-4466 |
 | Frank Padin office clerk 954-767-2439 |
| M Silver - A Division of Finn Partners 301 E. 57th Street, 4th Floor, New York, NY 10022 | |
 | Virginia Sheridan managing partner 212-754-6500 |
 | Lori Traczyk account manager 212-754-6500 |
| Starmark International 210 S Andrews Ave, Fort Lauderdale, FL 33301 | |
 | Lisa Hoffman-Linero vice president 954-874-9000 |
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LGBT Sales & MarketingThe LGBT Managing Director is responsible for developing and implementing short and long term strategic plans to increase meeting room nights and global travel and tourism. | |
 | Richard Gray LGBT managing director 954-914-3771 |
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Office of Film & EntertainmentThe Greater Fort Lauderdale/Broward Office of Film & Entertainment promotes all areas of Broward County as a key destination for filming, music, entertainment and related events. | |
 | Noelle Stevenson film commissioner 954-767-2440 |
 | Kristen Mooney film permit assistant 954-767-2472 |
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Sports DevelopmentThe Greater Fort Lauderdale Sports Development Office, with the support of the Florida Sports Foundation, is a one-stop shop to plan a professional, amateur or recreational sports event. | |
 | Carol Hudson sports development director 954-767-2470 |
 | Saskia Fisher sports development sales manager 954-767-2455 |
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Convention SalesThe convention sales department is responsible for booking city-wide meetings at the Greater Fort Lauderdale/Broward County Convention Center and at individual hotels throughout Broward County. Click here for the Convention Sales Territory Map. | |
 | Christine Roberts-Tascione, CMP vice president, convention & group sales 954-767-2466 |
 | Stacy Copeland national convention sales director: midwest, lgbt 954-767-2460 |
 | Michele Bemis, CMP national convention sales manager: southeast 954-767-2459 |
 | Elena Gladstone national convention sales manager: west, convention center space 954-767-2461 |
 | Gilbert Villard convention sales manager: Florida corporate, international 954-767-2481 |
 | Stacey Davis convention sales assistant 954-767-2475 |
 | Celia Thompson convention sales assistant 954-767-2462 |
| Mid-Atlantic Regional Sales Office 1800 Diagonal Road, Suite 130 Alexandria, VA 22314; fax: 703-684-6848 | |
 | Dion James Zanfordino regional sales manager: 500 rooms or less, mid-atlantic and northeast 703-684-0456 |
| Greater Chicago Sales 512 North McClurg Court, Unit #5109, Chicago, IL 60611 | |
 | Nora Gorman regional director of sales 312-321-1200 |
| Northeast Regional Sales 15 Ferry Road, Old Lyme, CT 06371 | |
 | Stephen Aird regional director of sales 860-434-8877 |
Multicultural Business DevelopmentThe Multicultural Business Development department is tasked to ensure that organizations and families of color select Greater Fort Lauderdale as the destination of choice for conferences and family reunions. | |
 | Albert Tucker vice president, multicultural business development 954-767-2456 |
 | Angella Lopez national convention sales manager: mid-south, multicultural, religious, fraternal 954-767-2458 |
| Valerie Troutman
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Strategic Client Services | |
 | Strategic Client Services is a multi-purpose division responsible for providing visitor/partner services. Working as the "concierge to the community," we offer an array of services to city-wide conventions from hotel reservations to arranging planning sites. In addition, we assist with the SunSational Service program. Click for the SunSational Service Training Schedule. |
 | Kelly Tortoriello vice president 954-767-2476 |
 | Debbi Toreson convention marketing services manager 954-767-2471 |
 | Loren Forcier housing services manager 954-767-2474 |
 | Guadalupe "Lupi" Gonzalez housing service representative 954-767-2473 |
 | Michelle Reynolds strategic client services assistant 954-767-2465 |
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Tourism SalesThe Tourism Sales Department sells Greater Fort Lauderdale to tour operators, wholesalers and retail travel agents in the domestic and international arena. We attend trade shows, arrange sales missions in major cities and design vacation package programs for tour operators. | |
 | Fernando Harb vice president, tourism sales 954-767-2448 |
 | Josh Winston tourism sales associate director 954-767-2451 |
 | Justin Flippen, J.D. tourism project coordinator 954-767-2463 |
 | Raquel Flores tourism sales assistant 954-767-2447 |
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AdministrationThe Administration Department oversees budgeting. | |
 | Bruce Appel vice president, finance and administration 954-767-2477 |
 | Sophia Jones |
 | Maria Mele |
| Barbara DeMott special projects coordinator 954-767-2454 | |
